Author Archives: Susannah

Web writing tips for the lockdown

Writing tips seem trivial when we’re in a worldwide pandemic. However, as many of us can’t work in the usual way, the lockdown does give us an opportunity to do some virtual gardening. So here are three tips for tidying up your website: 1. Cut the verbiage a. Take a figurative pruning knife to your […]

Beware a tangle of negatives

I came across this notice on a client’s web hosting site: “You have no renewals due that are not set to auto renew” Did you understand it straightaway? I had to think hard, but at least I was prepared for something like it because I was checking to see when the client’s web services were […]

When information hinders rather than helps

Helpful information is presented in the order that suits the reader, not the writer. Too often, however, writers present information in the order that suits them. The obvious examples are where the writers are worried that they may be legally challenged and put the information of least use to the reader first. Have a look […]