On this page you can find links to my recent occasional emails, sent out by Mailchimp, and a few titbits from earlier emails. They refer to tips from my blog and recommended books, articles and videos – anything to do with writing, websites and the internet. Dear website, please tell me … April 2021 A […]
Author Archives: Susannah
28
Apr
Apr
A surprising number of websites withhold information from users that would make them so much easier to use. And a website that’s easy to use is surely what helps rather than hinders a business. The most obvious information that websites tend to withhold is price, particularly when they’re offering services. I’ve been guilty of this […]
27
Nov
Nov
Not exactly, but what they have in common is that most building projects take longer and cost more than originally thought. It doesn’t have to be an extreme case, such as the new Berlin airport – nine years late and billions of Euros over budget – but even quite small website projects usually take longer […]
How would you feel if you were asked to bake a cake using one spoon, a bowl and no measuring scales? Writing isn’t quite as difficult as that, but it’s worth remembering that when you write you are working with just words, less than 10% of the tools of normal communication. You can’t see your […]
01
Jul
Jul
Whatever your views on Michael Gove’s Ditchley lecture last weekend, the bit that pleased me was his inclusion of writing training in the list of measures needed by the civil service. Mr Gove, the minister responsible for the civil service and previously responsible for education, said: “We know already from evidence of what works in […]