Written communications

I'll assess your brochures, emails, reports and letters

If you are concerned that your written communications aren’t doing you justice, I can review them and suggest improvements.

Brochures and leaflets

A well designed, and well written brochure can have great impact as you reach out to your customers, clients or employees. When and where you hand them out is up to you, as is the look, but I can take a critical look at the words and edit them or suggest amendments.

Emails, tweets etc.

Still relying on email? Or have you shifted your efforts to tweets or other kinds of social media? Either way, your messages need to be well thought out and carefully crafted. I can help you ensure that they come across clearly.


I have worked with people writing many different kinds of report; often on technical subjects, such as investments, risk assessment, market surveys and geological studies. I’ve run training courses for people in all sorts of organisations.

If you want an annual report edited or written from scratch, why not consult my associates at Clarity, the writing experts?


Sometimes a formal letter is needed to achieve the result you want. I can review the letters you send and advise you how to make them more effective. I have run many letter-writing courses to help people write more concisely and to the point.

“Susannah has really helped us to tell our story in a simple and engaging way. We are grateful for her insight and expertise at a time when our communications are key.”